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MyPIN Specials


The introduction of our new dedicated PHOENIX Specials Obtained Team will ensure your future requirements for any line that PHOENIX does not currently hold in stock, can be sourced and delivered direct to you.


Our new dedicated team will be on hand to take your orders, via email, phone or fax with a new enhanced service available from 8am to 6pm Monday to Friday. Any orders received during the weekend will be dealt with promptly on the following Monday.

By centralising our resources we are able to offer you a more efficient service, supported by our excellent distribution network. To ensure that you receive your order promptly we will endeavour to have your orders despatched directly from the manufacturer but where this is not possible we will utilise a courier service to provide an improved service from our central hub facility.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel: 0844 736 1130
Fax: 0844 736 0085
Our new order form is available for below for download



We now offer the facility to send your orders by email utilising our interactive PDF form available for completion via the PHOENIX MyPIN website. This should provide a more secure, efficient and traceable method of ordering and replying to your queries and gives our customers the facility to save the order electronically for future reference.

Our new order form is available online now, click the image below;



Or if you prefer to hand write yours you can request an order pad from the team using the contact details above.